Get in touch

30-minute discovery call, no agenda fee, no commitment. We listen first, propose second.

Usually takes about 1 - 3 weeks

Business Requirements

Stakeholder interviews, current-state walkthrough, and a prioritised list of pain points. We leave the room with a one-page problem statement everyone signs off on.

Key Objectives

Each feature is mapped to a measurable outcome — DAU, conversion, support load, time saved. Anything that can't be tied to a number gets parked.

Prioritized Features

MoSCoW or RICE scoring, whichever fits. Output is a ranked backlog with explicit cut lines for v1, v1.1, and later — so trade-offs are visible, not implicit.

Usually takes about 1 - 3 weeks

Quotation & Proposal

Fixed-price by feature, time-and-materials by sprint, or our subscribe-to-own model. Quote includes scope, exclusions, change-request rate, and payment milestones.

Agreement & Contract

Master services agreement plus a statement of work. Covers IP ownership, NDA, payment schedule, late-payment terms, and acceptance criteria per milestone.

Project Initiated

Kickoff call, shared Slack channel, Jira or Linear board provisioned, and a sprint-zero plan. First demo within 10 working days.

Usually takes about 2 - 4 weeks

UI / UX

User flows, low-fi wireframes, then high-fi mockups in Figma. Two rounds of feedback baked in; extra rounds quoted as change requests so timelines stay honest.

System Architecture

Service boundaries, data flow, deployment topology — all in a single architecture doc. Trade-offs and rejected alternatives are written down so future you knows why.

Database Design

ER diagram, normalisation pass, index plan, and migration strategy. We pick boring databases (Postgres, MySQL) unless your workload genuinely needs otherwise.

API Design

OpenAPI spec written before code. Versioning strategy, auth model, error envelope, rate limits, and pagination rules all defined up front.

Documentation

Figma source archived, design tokens exported, handoff notes per screen. A decision log captures why we chose what we chose — invaluable when the team grows.

Review

End-of-phase review meeting. Sign-off on flows, system, schema, and API contract — before a single line of production code is written.

Usually takes about 2 - 6 months

Frontend

React + TypeScript + Storybook. Component-by-component, with Playwright e2e from day one. Lighthouse ≥ 90 is a release gate, not an afterthought.

Backend

Domain-driven layering, explicit error handling, structured logs, and OpenTelemetry traces. Every endpoint has a contract test before merge.

Progress Tracking

Daily standups, weekly demo Friday, monthly burndown. Live Jira or Linear board you can browse anytime — no status PDFs, no manufactured reports.

API Implementation

REST or GraphQL, generated clients on both sides, contract tests in CI. Third-party integrations sandboxed before they touch your real systems.

Testing

Unit (≥ 70% on business logic), integration on critical paths, e2e on golden flows, plus load test on the top 3 endpoints. UAT signed off by you, not us.

Usually takes about 2 - 6 weeks

Production Deploy

Infrastructure-as-code (Terraform or Pulumi), CI/CD pipelines, blue-green or canary release. Rollback playbook tested before the first production deploy.

Operational Docs

Runbooks for common incidents, monitoring dashboard URLs, on-call rotation, alerting thresholds, and a release-notes template you can run yourselves.

Go-Live

Production cutover, smoke tests, DNS switch, monitoring green. We stay on standby for the first 72 hours after launch.

Handover

Source code, infra credentials, design files, API keys, and the architecture decision record — all transferred via your channel of choice.

Retrospective

30-day post-launch retro: what worked, what didn't, what's next. We share metrics from monitoring and any production incidents — no hiding bad numbers.

Year 2 onward

Monthly health report, dependency upgrades on a 6-week cadence, agreed SLA on bug-fix response. After 3 years on subscription, source ownership transfers to you.